PROTOTYPE DEMO & CUSTOMER DISCOVERY SURVEY TERMS OF USE
1. CONFIDENTIALITY & LIMITED LICENSE
1.1. Confidential Information
- You acknowledge that all information provided by 3Joannes Inc. (“Company,” “we,” “us”) in connection with this survey, including but not limited to product details, designs, software, features, survey questions, and any related materials (collectively, “Confidential Information”), is proprietary and confidential.
- You agree not to disclose, share, distribute, copy, screenshot, record, or otherwise make public any Confidential Information without the prior written consent of Company.
- You shall not store, transmit, or use Confidential Information for any purpose other than participation in the survey.
1.2. Limited License
- Company grants you a temporary, limited, non-exclusive, non-transferable, and revocable right to access and use Company product(s) solely for the purpose of providing feedback in the customer discovery survey.
- This license does not grant you any ownership or other rights in the product(s) beyond what is explicitly stated in these Terms.
1.3. Non-Disclosure Obligations
- You agree not to discuss or disclose any aspect of the prototype, survey results, or related materials to competitors, media, investors, or any unauthorized third parties.
- Any unauthorized use or disclosure of Confidential Information may result in legal action, including injunctive relief and monetary damages.
2. INTELLECTUAL PROPERTY RIGHTS
2.1. Ownership
- All intellectual property rights in the prototype, including software, designs, trademarks, logos, and content, are the exclusive property of Company.
- Your participation in the survey does not grant you any ownership, license, or other rights beyond the limited use described in Section 1.
2.2. Feedback Use
- Any feedback, ideas, or suggestions you provide may be used by Company for product development and improvements.
- You waive any rights to compensation, ownership, or attribution over modifications or enhancements resulting from your feedback.
3. RESTRICTIONS ON USE
- Copy, modify, or create derivative works from the prototype.
- Share access with unauthorized individuals or third parties.
- Use the prototype for commercial, competitive, or benchmarking purposes.
- Attempt to claim ownership over any aspect of the prototype or its related data.
- Reverse-engineer, decompile, or extract insights from the prototype beyond the survey's intended purpose.
4. NO WARRANTIES & LIMITATION OF LIABILITY
4.1. Beta Disclaimer
4.2. Limitation of Liability
- Company shall not be liable for any damages, data loss, security breaches, or service disruptions arising from your use of the prototype.
- You agree to indemnify and hold harmless Company from any claims related to your unauthorized use or breach of these Terms.
5. TERMINATION & ENFORCEMENT
- Company reserves the right to revoke your access to the prototype and survey at any time if we suspect a violation of these Terms.
- Any unauthorized use, disclosure, or security breach may result in immediate termination of access and legal action.
6. GOVERNING LAW & DISPUTE RESOLUTION
- These Terms shall be governed by and interpreted under the laws of the State of California, without regard to its conflict-of-law principles.
- Any dispute, controversy, or claim arising out of or relating to these Terms shall be exclusively resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
- The arbitration shall take place in California, and the decision of the arbitrator shall be final and binding on both parties.
The 3Es
SAFR First Aid Kit
Receive this call to action even after the moment has passed.
Provide assistance to the survivor in accessing resources and support.
Help them understand their options for medical care, advocacy. If they want a companion, you can go along with them to a hospital, an appointment, or a support option.
Why First Aid?
As with any type of first aid, stocking our kits and knowing how to use the tools inside of them is a critical step in being prepared!
The most important thing we can do is to create safety in the moment when someone discloses or indicates a sexual harm that they have experienced.
For everything else, you can open your SAFR First Aid Kit!
Share accurate information about sexual harm, and trauma and response.
Contribute to creating a space where someone can experience what healing feelings like.
Combat negative messaging, misinformation, and myths about trauma or sexual harm.
Follow their lead and support them to integrate their present experience with tomorrow, the next day, or the long-term future.
Continue to show up the way you would if someone told you about a physical harm or illness, or was going through a hard time.
Let them know there is no 'expiry date' for your support!
We all know how to do help. Bring meals or groceries, send memes and supportive messages, have movie nights or bring activities to them as they integrate this experience into their life.
You can even see if they are interested in connecting with other survivors and support groups.
Continue to show up the way you would if someone told you about a physical harm or illness, or was going through a hard time.
Let them know there is no 'expiry date' for your support!
We all know how to do help. Bring meals or groceries, send memes and supportive messages, have movie nights or bring activities to them as they integrate this experience into their life.
You can even see if they are interested in connecting with other survivors and support groups.
Create Safety in the Moment
What To Say
1. "I’m here with you now for whatever you need. We can figure this out together."
2. "I’m so glad that you told me. I know that can be really hard."
What NOT To Say
1. "Try to calm down. At least it’s over!"
2.
"Let’s not think about it and just talk about something else."
Receive With Care
What To Say
1. "I am so sorry this happened to you and it's not at all your fault."
2. "I know this is so difficult and I want you to know that you are not alone in this."
Felt Message: This is not your fault and I am here to support you.
What NOT To Say
1. That person seems so nice! Are you sure they knew you didn’t want to…?
2. I knew you should not have stayed at that party! Why didn’t you leave with us?
Respect for Autonomy
What To Say
1. "I know it can be hard to decide what to do next. Only you know what makes sense and feels right for you. I’m here to walk alongside you, whatever you decide."
2. "It’s really amazing that you recognized that you need support and then reached out to get it. That’s not easy! What can I do in this moment to back you up?"
Felt Message: Any feelings you have are valid and you get to choose what is right for you. I’m here to help you navigate the challenging moments.
What NOT To Say
1. We HAVE to call the police immediately!!
2. Why aren’t you angry?! We have to go after them.
Felt Message: Your feelings are wrong, your response is wrong and you don’t know what is best for you.
Listen & Validate
What To Say
1. "I know it can be hard to decide what to do next. Only you know what makes sense and feels right for you. I’m here to walk alongside you, whatever you decide."
2. "It’s really amazing that you recognized that you need support and then reached out to get it. That’s not easy! What can I do in this moment to back you up?"
Felt Message: Any feelings you have are valid and you get to choose what is right for you. I’m here to help you navigate the challenging moments.
What NOT To Say
1. We HAVE to call the police immediately!!
2. Why aren’t you angry?! We have to go after them.
Felt Message: Your feelings are wrong, your response is wrong and you don’t know what is best for you.