Cookie policy
1. Definitions and Interpretation
2. Information About Us
- Registered address: 16192 Coastal Hwy, Lewes, DE 19958-3608;
- Email address: jessica@3joannes.com
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
-
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. -
3.3.2 Functionality Cookies
Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. -
3.3.4 Marketing/Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. -
3.3.5 Third Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. -
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 1 day |
- 4.2 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | 3Joannes.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | 3Joannes.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | 3Joannes.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | 3Joannes.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | 3Joannes.com | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | 3Joannes.com | the Olark loader version (for improved caching) | When you close your browser |
| _okla | 3Joannes.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | 3Joannes.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | 3Joannes.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | 3Joannes.com | This cookie is used for the freshchat service | When you close your browser |
| hop- | 3Joannes.com | This cookie is used for the freshchat service | When you close your browser |
| 3Joannes.com | This cookie is used for the freshchat service | When you close your browser | |
| _ | 3Joannes.com | This cookie is used for the freshchat service | 1 year |
| pnctest | 3Joannes.com | This cookie is used for the freshchat service | 1 year |
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | 3Joannes.com | Stores referrer tags | Forever |
| ZD-zE_oauth | 3Joannes.com | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | 3Joannes.com | Sets the time when page loads. | Forever |
| ZD-settings | 3Joannes.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | 3Joannes.com | Session id for pathfinder. | 20 minutes |
| ZD-buid | 3Joannes.com | Collects Machine ID. | Forever |
5. Consent and Control
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at jessica@3joannes.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
The 3Es
SAFR First Aid Kit
Receive this call to action even after the moment has passed.
Provide assistance to the survivor in accessing resources and support.
Help them understand their options for medical care, advocacy. If they want a companion, you can go along with them to a hospital, an appointment, or a support option.
Why First Aid?
As with any type of first aid, stocking our kits and knowing how to use the tools inside of them is a critical step in being prepared!
The most important thing we can do is to create safety in the moment when someone discloses or indicates a sexual harm that they have experienced.
For everything else, you can open your SAFR First Aid Kit!
Share accurate information about sexual harm, and trauma and response.
Contribute to creating a space where someone can experience what healing feelings like.
Combat negative messaging, misinformation, and myths about trauma or sexual harm.
Follow their lead and support them to integrate their present experience with tomorrow, the next day, or the long-term future.
Continue to show up the way you would if someone told you about a physical harm or illness, or was going through a hard time.
Let them know there is no 'expiry date' for your support!
We all know how to do help. Bring meals or groceries, send memes and supportive messages, have movie nights or bring activities to them as they integrate this experience into their life.
You can even see if they are interested in connecting with other survivors and support groups.
Continue to show up the way you would if someone told you about a physical harm or illness, or was going through a hard time.
Let them know there is no 'expiry date' for your support!
We all know how to do help. Bring meals or groceries, send memes and supportive messages, have movie nights or bring activities to them as they integrate this experience into their life.
You can even see if they are interested in connecting with other survivors and support groups.
Create Safety in the Moment
What To Say
1. "I’m here with you now for whatever you need. We can figure this out together."
2. "I’m so glad that you told me. I know that can be really hard."
What NOT To Say
1. "Try to calm down. At least it’s over!"
2.
"Let’s not think about it and just talk about something else."
Receive With Care
What To Say
1. "I am so sorry this happened to you and it's not at all your fault."
2. "I know this is so difficult and I want you to know that you are not alone in this."
Felt Message: This is not your fault and I am here to support you.
What NOT To Say
1. That person seems so nice! Are you sure they knew you didn’t want to…?
2. I knew you should not have stayed at that party! Why didn’t you leave with us?
Respect for Autonomy
What To Say
1. "I know it can be hard to decide what to do next. Only you know what makes sense and feels right for you. I’m here to walk alongside you, whatever you decide."
2. "It’s really amazing that you recognized that you need support and then reached out to get it. That’s not easy! What can I do in this moment to back you up?"
Felt Message: Any feelings you have are valid and you get to choose what is right for you. I’m here to help you navigate the challenging moments.
What NOT To Say
1. We HAVE to call the police immediately!!
2. Why aren’t you angry?! We have to go after them.
Felt Message: Your feelings are wrong, your response is wrong and you don’t know what is best for you.
Listen & Validate
What To Say
1. "I know it can be hard to decide what to do next. Only you know what makes sense and feels right for you. I’m here to walk alongside you, whatever you decide."
2. "It’s really amazing that you recognized that you need support and then reached out to get it. That’s not easy! What can I do in this moment to back you up?"
Felt Message: Any feelings you have are valid and you get to choose what is right for you. I’m here to help you navigate the challenging moments.
What NOT To Say
1. We HAVE to call the police immediately!!
2. Why aren’t you angry?! We have to go after them.
Felt Message: Your feelings are wrong, your response is wrong and you don’t know what is best for you.